Shipping policy

All orders are processed usually within 2-4 days upon payment approval and stock availability. Items will be dispatched on regular working days, excluding holidays. Once your purchase is dispatched, you will receive a confirmation and tracking number per email.

All orders are shipped from Lisbon, Portugal.

Our store shipping costs are excluded from the product price and will be added during the final calculation of your purchase, just before checkout.

We do our best to complete your orders as soon as possible.
Please note, we work with artisans and small manufactures. Delivery times may be influenced due to manual production processes. We will keep you informed in case we cannot ship within the established time.

Please note that we are not responsible for import fees, taxes, VAT or any other custom fees should your package be processed by customs.