Terms and Conditions

Origem Comum is a partnership between Associação Práticas Situadas and The Home Project Design Studio.

Terms of Service               

By accessing the website Origemcomum.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law.

Use of Content

No license to modify or copy the materials is granted, as well as to use the materials for any commercial purpose, or for any public display (commercial or non-commercial) without permission; you may not remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or ‘mirror’ the materials on any other server.

Disclaimer

The materials on Origemcomum.com are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations

In no event shall Origemcomum.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Origemcomum.com website.

Accuracy of materials

We may make changes to the materials contained on the website at any time without notice. However, we are unable to commit ourselves to keeping all content on the site completely free of mistakes and permanently updated.               

Links    

We have not reviewed all of the sites linked to Origemcomum.com and we cannot be responsible for the contents of any such linked site. Use of any such linked website is at the user’s own risk.

Modifications 

We may revise these terms of service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

SHIPPING AND RETURN

Shipping

All orders are processed usually within 2-4 days upon payment approval and stock availability. Items will be dispatched on regular working days, excluding holidays. Once your purchase is dispatched, you will receive a confirmation and tracking number per email.
All orders are shipped from Lisbon, Portugal.

Our store shipping costs are excluded from the product price and will be added during the final calculation of your purchase, just before checkout.

We do our best to complete your orders as soon as possible.
Please note, we work with artisans and small manufactures. Delivery times may be influenced due to manual production processes. We will keep you informed in case we cannot ship within the established time.

Please note that we are not responsible for import fees, taxes, VAT or any other custom fees should your package be processed by customs.

Return

Items can be returned within 14 days of purchase as long as the item has its original conditions and returns with original packaging.

All items are handmade in natural or derived materials. Therefore each product has its unique character and may differ slightly in color, shape or texture from the one shown in our site. Natural patterns (in wood or cork) as well as textures and colour tones in ceramics are most certainly different from the pictures shown on our online shop. Whenever possible we show several examples of the same product to give a notion of their natural differences. Buying at our store means you are appreciating these characteristics. Please have this in mind while ordering or returning items.

Before returning an item please contact us by email at mail@origemcomum.com

Make sure to use a traceable carrier for the return process. We cannot be responsible for missing packages and will be forced to deny refund or credit if the merchandise does not meet our return policy requirements.

Refunds

Once we receive your returned goods, we will process your request. We will then send you a voucher in the same value or process the refund. Either way we will send you a confirmation email.

PRIVACY POLICY

Stertzig Nascimento The Home Project Lda, located at Avenida de Madrid 4 – 2º E – 1000-196 Lisboa, and fiscal number 514848928, is the entity in charge for gathering and using your personal data when you use this website.

How we use your personal data

When you place an order with us we use the order information that we collect — such as your name, delivery address, billing address and email address— generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address as well as information about your browser and operating system.
Additionally, we also use this information to communicate with you when we want to share information relating to our products, campaigns or services.

Privacy

We take all available precautions to protect your personal data, so it’s not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Apart from the data necessary to fulfil your order and shipping it we will not share any of your data with other entities, partners or third-parties.

Third-party providers

When the process runs through third-party providers they will only collect, use and disclose this data to the extent necessary to allow them to perform the services they provide to us. These third-party service providers, such as payment gateways, payment transaction processors or shipping companies, have their own privacy policies.

Consent and Retention

When you provide us with personal data to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to collection of data as well as using it for that specific reason only.
We will maintain your personal data for our records unless and until you ask us to delete this data.
If you have questions or wish to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, you may contact us by email at: mail@origemcomum.com

Changes

We may update this privacy policy in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Disclosure

We may disclose your personal data if we are required by law to do so or if you violate our Terms of Service.

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